Core Platform
WhatsApp Business API
Get official access to the WhatsApp Business Platform API. NextChat handles Meta verification, BSP onboarding, number migration, and green-tick approval — so you're live in 24 hours.
10 powerful products, one platform
Everything you need to win on WhatsApp
From official API access to AI chatbots, broadcast campaigns, shared inbox, and WhatsApp commerce — NextChat gives your team the complete toolkit to engage, automate, and sell on WhatsApp.
Automation
No-Code Chatbot Builder
Design conversational chatbots with a drag-and-drop flow builder. Qualify leads, answer FAQs, take orders, and route complex queries to human agents — 24/7.
Marketing
Broadcast Campaigns
Launch promotional broadcasts, festive offers, and transactional alerts to your entire contact list in one click. Segment audiences, schedule sends, and track engagement in real time.
Customer Support
Shared Team Inbox
Let your entire team handle WhatsApp conversations from a single number. Assign chats, leave internal notes, set SLAs, and track agent performance — all in one collaborative inbox.
Sales
WhatsApp CRM
A built-in CRM to manage contacts, track deals, tag conversations, and build customer profiles — all synced with your WhatsApp chats. No separate tool needed.
Automation
Automation & Drip Flows
Build automated drip campaigns triggered by opt-ins, purchases, cart abandonment, or custom events. Visual flow builder with delays, conditions, and branching logic.
Core Platform
Template Manager
Design message templates with variables, buttons, and multimedia. Submit for Meta approval, manage versions, and maintain a reusable template library across languages.
Insights
Analytics & Reports
Track delivery rates, read receipts, click-through rates, agent performance, and campaign ROI. Export custom reports and make data-driven decisions.
Marketing
Click-to-WhatsApp Ads
Launch Meta ads that open a WhatsApp chat with one click. Capture leads directly in WhatsApp, auto-respond with bots, and track ad-to-chat conversion.
Sales
WhatsApp Commerce
Showcase your product catalog, let customers browse and add to cart, and complete orders — all inside WhatsApp. Sync with Shopify or WooCommerce automatically.
Core Platform
OTP & Authentication API
Replace expensive SMS OTPs with WhatsApp authentication messages. Deliver OTPs in under 3 seconds at a fraction of the cost, with higher delivery and read rates.
Automation
WhatsApp Flows
Build native interactive forms, surveys, appointment bookings, and lead capture forms that customers fill out without leaving WhatsApp — no external links needed.
Automation
AI Smart Replies
AI reads incoming customer messages and suggests the perfect reply in real time. Agents approve with one click, cutting response time by 70%.
Core Platform
WhatsApp Notifications API
A developer-first API to send transactional notifications — order updates, payment reminders, appointment alerts — to millions of users with a single endpoint.
Customer Support
Multi-Channel Inbox
Manage customer conversations from WhatsApp, Instagram DM, Facebook Messenger, and website live chat — all in a single unified team inbox.
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